Jeewin Bangla's Privacy Policy — Your data, our responsibility

This Privacy Policy of Jeewin Bangla explains how we collect, store, and use your personal information. It applies to the Jeewin Bangla website, mobile app, and all digital services.

By using Jeewin Bangla, you agree to the terms described in this Privacy Policy. If you do not agree with any of these terms, please refrain from using the platform.

We manage data in accordance with international data protection standards — in particular the GDPR (General Data Protection Regulation). For users in Bangladesh, we maintain an even stricter standard.

Jeewin Bangla only collects information that is genuinely necessary to provide our services. Requesting unnecessary data is against our policy.

Directly Collected Information (provided by you):

• Full name, date of birth & mobile number
• Email address (where applicable)
• Identity document details (for KYC verification)
• Payment method details (transaction reference only — never your password)
• Messages or complaints submitted to support

Automatically Collected Information:

• Device type, operating system & browser version
• IP address and approximate location (up to city level)
• Time spent on the platform and pages visited
• Login timestamps, betting history, and transaction records
• Cookies & local storage data

Information collected from you is used solely for the purposes stated below. Any use beyond that will require your explicit consent.

We do not store your data indefinitely. Specific retention periods apply to each type of information:

• Account Information: Up to 5 years after account closure (as required by law).
• Financial Transaction Records: Up to 7 years (in accordance with international financial regulations).
• Betting History: 2 years after account closure.
• Support message: 1 year after the issue is resolved.
• Cookie Data: Session cookies — deleted when the browser is closed. Persistent cookies — up to 1 year.
• KYC Documents: Stored in encrypted form for 3 years after verification, then permanently deleted.

Jeewin Bangla never sells your personal data. However, limited information may be shared in certain specific circumstances:

• Payment Processors: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions. These providers have their own privacy policies.
• Law Enforcement Agencies: We are legally required to disclose information upon court order or at the request of a regulatory authority.
• Technology Service Providers: Server hosting and cybersecurity firms — all operating under strict confidentiality agreements.
• Anti-Fraud Organisations: Suspicious activity involving money laundering or large-scale fraud is reported to the relevant regulatory authority.

Outside of the cases listed above, your name, phone number, address, or betting information is never shared with any advertising agency or business partner.

Jeewin Bangla uses cookies to enhance your experience. Cookies are small data files stored in your browser.

Cookies can be deleted or disabled at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

As a Jeewin Bangla user, you have specific rights over your personal information. We respect and uphold these rights.

Jeewin Bangla is strictly prohibited for anyone under the age of 18. We do not collect data from or provide services to minors under any circumstances.

• Age is verified at the time of registration.
• Document verification is mandatory if there is any suspicion.
• Any account found to belong to a minor will be closed immediately.
• Parents can contact Support directly regarding their child's account.

Jeewin Bangla uses the highest industry-standard technology to protect your data — not just in policy, but in practice.

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & DDoS Protection: Our servers are protected against external threats.
• Regular Security Audits: Third-party security audits twice a year.
• Access Control: Staff access is restricted to only the information necessary for their role.
• Encrypted Backups: Secure data backups are maintained on separate servers.

That said, no internet platform is 100% secure. In the event of a data breach, Jeewin Bangla will notify affected users within 72 hours.

Jeewin Bangla may update this Privacy Policy when necessary. If any changes are made:

• The "Last Updated" date at the top of the page will reflect any changes.
• For major changes, you will be notified via SMS or email to your registered number.
• Continued use of the platform after any changes are made will be considered acceptance of the updated policy.
• A minimum of 14 days' notice will be given before any substantial changes.

For any questions about this Privacy Policy, requests to view or delete your data, or to submit a complaint, please contact us through the following: